How to Order:

All our products are proudly manufactured in the USA. Most of our collection is available for immediate delivery. You may place your order by using our online order form or by calling (917) 731-8650 to speak with a sales representative.
We require a major credit card on file with our firm for all orders. We happily accept Visa, MasterCard, American Express, and Discover for payment.

 
All Star Dogs Return Policy

All product claims must be received by phone within 7 days of receipt of merchandise. Any unauthorized returns will not be accepted and returned to point of origin. This policy is in place due to the nature and function of this type of merchandise. Due to health hazards, we cannot accept return of any merchandise that has been previously shelved for resale in a business. All authorized merchandise returns must include items in the condition that they were received in. No exceptions.
 

All Star Dogs Workmanship Guarantee

Manufacturing defects of any kind will happily be replaced if reported within 30 days from the day of shipment. We inspect all our shipments to insure you the highest quality workmanship on each and every piece we ship. In the event that an item(s) is defective, please contact your sales representative directly to arrange for replacement. We will gladly replace the damaged item for the exact item style and size. In the event the damaged good is out of stock, you may exchange it for a different style or a credit will be posted to your account for future purchases.


First order must be prepaid in full by Credit card or by check before shipping . If paying by check please make checks payable to All Star Dogs.

Mail it to our main office:

All Star Dogs
20 Hastings Road
Marlboro, NJ 07746

All items pre packed on hangers ready for display.


Shipping


We use UPS ground service for shipments in the USA. Different arrangements can be made for faster delivery.

We use Air Mai via US Post office when shipping over seas.

FAQ

AS A RETAILER, CAN I BUY PRODUCTS DIRECTLY FROM ALL STAR DOGS?

Yes, we work directly with retailers to supply them with our extensive line of products. We remove the middleman and added costs associated with distributorship by providing our clients with the newest and most extensive product line in the industry at the lowest price. We do not sell our products directly to the public to create unfair competition for our clients.
 
AS A RETAILER, HOW CAN I RECEIVE NEW PRODUCT INFORMATION AND PROMOTIONS FROM ALL STAR DOGS?

Our website is updated regularly with new styles so visit regularly. We showcase our new line each season on the trade show circuit with great show specials! Mailers are sent out every quarter to bring you up to date with all our new items.
 
WHICH TRADE SHOWS DO YOU ATTEND?

We exhibit at all the major pet industry trade shows in North America including the Global Pet Expo, Super Zoo, H.H. Backer Spring & Christmas Shows, and the Groom Expo. Please visit us at an upcoming show to view our new seasonal line.
 
AS A CONSUMER, WHERE CAN I PURCHASE ALL STAR DOGS PRODUCTS?

Our items are featured in over 1500+ retailers throughout the nation including pet supply stores, boutique, specialty gift stores, dog bakeries, and grooming salons/spas. We welcome e-mail inquiries to help you find a store in your area where you can purchase our products.
 
CAN I EMAIL A PICTURE OF MY PET WITH YOUR PRODUCTS?

Absolutely! We would love to see your dog sporting one of our exclusive styles.
 
WHERE ARE YOUR PRODUCTS MANUFACTURED?

ALL of our items are proudly manufactured from start to finish in the USA.
 
HOW DO I OPEN UP MY ACCOUNT AND PLACE MY INITIAL ORDER?

All new accounts must be set up by phone. Please contact Elan Ovadia at (848) 565-4116 to setup your account and place your initial order.
 
WHAT IS YOUR MINIMUM AMOUNT FOR REORDERS?

Reorders have no minimum on the number of pieces you order. Every style you purchase initially becomes available to you on an open stock basis for you can replenish your inventory or if you need to, bring in a full size run assortment for the upcoming season. Reorders may be placed by phone, fax, or e-mail.
 

 

 

   
Copyright © All Star Dogs Media 2008